Frequently Asked Questions

Welcome to the Småland Campers FAQ. Here you’ll find answers to the most common questions about renting a campervan in Sweden, preparing for your trip, and exploring Scandinavia with us. From booking and insurance to pickup, life on the road, and useful travel tips, we’ve got

Payment

Should I have received a confirmation email after my booking/prepayment?

When do I have to pay for my rental?

When will you charge my Credit Card?

Do I need to bring my Credit Card when I pick up the campervan?

Do I need to pay in advance when booking the campervan?

How can I pay? What payment options do you provide?

Does it matter what Credit Card I bring?

Rates & Reservation

Are there any hidden costs when booking?

Is there a minimum rental period?

What is included in the rental price?

Do you take a security deposit?

How is the price calculated?

Can I get a refund if I return the camper early?

Is insurance included in the rental price?

What is needed to rent a campervan?

Can I get unlimited mileage?

Pick Up & Drop Off

Can I pick up the camper 24/7?

Where can I pick up the campervan?

In what condition do I have to return the campervan?

What happens if I am delayed for my desired pick up date/time?

Do I have to refuel the campervan?

Do you close for winter?

What are your opening hours?

When and how can I contact Småland Campers?

Documents & Basic Requirements

What do I need to bring when I pick up the campervan?

What driving license do I need?

How old do I need to be? Is there a minimum age to drive a camper?

How many additional drivers are possible?

Do I need an international driver´s license?

Cancellation / Changes to Bookings / Upgrades

What should I do if I must to cancel my booking?

Can I change / add insurance when I pick up the car?

What's your cancelation policy?

Insurance

What does the basic CDW insurance cover?

What insurances do you offer and what do they cover?

What insurances do you recommend?

Are there exclusions to the maximum liability of each Protection Plan?

Equipment of the Campervans

Does the campervan have a manual or automatic transmission?

Are your campervans accessible for people with special needs?

Does the campervan have air conditioning?

How do I stay warm at night?

Does the campervan have a standing heater?

Will I be able to charge my electronics (phone / drone / laptop / etc.) in the campervan?

What does the kitchen equipment include?

Do I need to bring bedding sheets or my own sleeping bag?

Does the campervan come with a toilet and shower?

Do you offer 3 or 4 person campers?

How can I listen to music in the campervan?

Do your Campers have WiFi?

Condition of Campervans

How do you clean the camper?

Will the campervan have a full tank when I pick it up?

Is smoking inside the campervan allowed?

Are your campers 4x4 vehicles?

Are your campervans suitable to drive in Swedish winters?

How does the Campervan Work

How long does it take to charge up the 2nd battery?

How can I charge up the 2nd battery?

Extras

Can I rent Extras to make my trip even better?

Can I delete or add extras during Pick-Up?

Pets

Are pets allowed?

Road Trip

Do you have a list of best spots and must sees?

Do you have a list of Campsites?

Where am I allowed to stay overnight?