1.        Introduction

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These Terms form part of the rental agreement (“Agreement”) between Småland Campers Sweden AB (“the Rental Company”) and the person(s) signing (“the Renter”). By signing the Agreement or completing an online booking, the Renter agrees to all terms stated herein.

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2.        Definitions

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Campervan / Vehicle: The rental vehicle provided by Småland Campers Sweden AB.

Renter: The individual(s) listed on the rental agreement as responsible for the vehicle.

Authorized Driver: Any person registered with Småland Campers Sweden AB and approved to drive the vehicle.

Deductible / Excess Liability: The maximum amount payable by the Renter per damage incident, depending on insurance level.

Insurance Tier: The selected coverage level – Road Ready, Road Ready+, Road Ready Premium, or Road Ready Ultimate.

Damage Incident: A single event or occurrence causing one or more items of damage to the Vehicle. Separate unrelated events are treated as separate damage incidents and may each be subject to a separate deductible.

Bundle or Pack: A pre-packaged deal including selected extras.

Roadside Protection: An optional add-on covering towing, rescue, and roadside services.

Rental Period: The period between vehicle pickup and return as defined in the Agreement.

 

3.        Rental Requirements

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3.1.        Minimum driver age is 18 years. The driver must hold a valid driving license for at least 12 months prior to Pick Up. An International Driving Permit is required for licenses not written in the Latin script.

 

3.2.        Only drivers registered and approved by the Rental Company may operate the vehicle. Driving by an unauthorized person voids all insurance coverage. At Pick Up, each Authorized Driver must present a valid driving license and valid passport or national identity card. The Rental Company may refuse to hand over the Vehicle if the required documents cannot be presented. 

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3.3.        Where more than one person is listed as Renter, each Renter is jointly and severally responsible for all obligations and amounts owed under this Agreement.

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3.4.        The Renter remains responsible for the actions of all Authorized Drivers under this Agreement.

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3.5.        The Renter shall inspect the vehicle at Pick Up and ensure that any visible damage is recorded in the inspection report. By signing, the Renter acknowledges that the vehicle is in satisfactory condition

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3.6.        The vehicle must be picked up and returned at the Rental Company’s location, unless otherwise agreed. Late returns may incur additional fees. The rental period ends only when the vehicle and keys have been returned and inspected.

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4.        Vehicle Use

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4.1.        The vehicle may be driven on paved and gravel public roads in Sweden, Norway, Finland and Denmark. Traveling to countries outside of Sweden, Norway, Finland and Denmark but inside Europe, is only allowed with the prior approval of the rental station. Journeys outside Europa are not permitted. Journeys to areas affected by war or crisis are also prohibited.

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4.2.        It is strictly prohibited to:

a) Drive on closed or unmarked roads, beaches, riverbeds, or off-road terrain.

b) Tow other vehicles or use the van for transport of goods or passengers for hire.

c) Drive under the influence of alcohol, drugs, or medication affecting alertness.

d) Smoke or vape in the vehicle. Smoking or the smell of cigarettes in the car will result in a fine of 5 000 SEK.

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4.3.          Any damages or recovery costs resulting from prohibited or careless use are fully the renter’s responsibility, regardless of the selected insurance level. Insurance coverage becomes void if misuse is confirmed.

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4.4.        The mileage allowance applicable to the booking is stated in the Booking Confirmation. Any kilometers driven beyond the included allowance will be charged at the rate stated in the Booking Confirmation, unless Unlimited Mileage is included in the selected package or insurance tier.

 

5.        Insurance and Liability

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5.1.        All rentals include Småland Campers Sweden AB’s Road Ready Plan, which provides the standard insurance and support coverage included with every rental. The Road Ready Plan includes Collision Damage Waiver (CDW), Third-Party Liability Insurance as required by Swedish law, and access to our 24/7 Emergency Phone Contact.

Third-Party Liability Insurance is provided through Trygg-Hansa in accordance with Swedish law and covers damage or injury caused to third parties. It does not cover damage to the rented vehicle. The included CDW applies to damage to the rented vehicle subject to the terms, exclusions, and deductible specified in these Terms & Conditions.

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5.2.        The Renter may upgrade insurance to reduce financial liability.

a) Road Ready+ lowers the deductible.

b) Road Ready Premium offers broader protection with a low deductible for many common external damages, including Gravel Protection, Scratch & Dent Protection.

c) Road Ready Ultimate offers broader protection with a low deductible for many common external damages, including Gravel Protection, Scratch & Dent Protection. Also adds free Extra Drivers and Unlimited Mileage.

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5.3.        The Renter acknowledges that insurance coverage varies by damage type and that full details of what is covered, partially covered, or excluded under each tier are provided in the Rental Company’s Insurance Guide, which forms an integral part of this Agreement. This includes, without limitation, the applicable deductibles, any limited-coverage items, and all categories of damage that are not covered by any tier. The Insurance Guide applicable to the booking is the version in effect on the date the booking is confirmed, unless a later version is expressly agreed with the Renter.

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5.4.        The Renter is responsible for paying the applicable deductible per incident. Deductibles differ by insurance tier. Multiple damages arising from one incident are treated as a single claim.

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5.5.        Regardless of insurance level, the following are not covered:

a) Damage caused intentionally or by gross negligence.
b) Damage arising while the driver is under the influence of alcohol, drugs, or sedatives.

c) Damage caused by racing, competition, or test driving.
d) Damage caused by animals.
e) Burned holes in upholstery, seats, mats, or interior surfaces.
f) Damage to tires, wheels, suspension, or glass unless covered by the selected tier.
g) Damage to the underbody, chassis, drivetrain, or components located below the vehicle.
h) Damage from stones or debris striking the underside of the Vehicle.
i) Damage from driving off-road, including tracks, rough terrain, beaches, or unmarked areas.
j) Water damage of any kind, including river crossings, deep puddles, flooding, sea spray, or seawater while on ferries.
k) Damage caused by snowdrifts, deep snow, or ice.
l) Damage caused by doors, tailgates, or other openings being caught or forced by wind due to insufficient care.
m) Theft or loss of personal belongings.
n) Replacement costs for lost, stolen, or damaged vehicle keys or electronic key fobs, including costs for obtaining, cutting, and programming replacements.
o) Any damage resulting from breach of this Agreement or Swedish law.
p) Transportation of hazardous, flammable, poisonous, illegal, or prohibited substances or for any unlawful purpose.
q) Failing to comply with the Vehicle's maximum permitted weight, passenger capacity, and loading requirements.
 

5.6.        The Renter must immediately notify the Rental Company of any damage, malfunction, or incident. Unauthorized repairs are prohibited and may void insurance. Repairs performed without consent from the Rental Company are non-refundable.

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5.6.       Pets are permitted only where stated in the booking or approved by the Rental Company. The Renter is responsible for any additional cleaning, odor removal, or damage caused by pets. Pets must not be left unattended in the Vehicle where doing so may endanger the animal or damage the Vehicle.

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5.6.        Damage identified after return may be charged to the Renter where the Rental Company can reasonably establish that the damage occurred during the Rental Period. Where applicable, supporting documentation such as photographs, inspection records, repair estimates, or invoices may be provided.

 

6.        Roadside Assistance and Roadside Protection

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6.1.        All rentals include access to Småland Campers’ 24/7 emergency phone line for guidance and coordination of help if needed. Assistance costs are only covered if the Renter has purchased Roadside Protection or a Bundle that includes it.

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6.2.        The Roadside Protection is an optional service add-on that covers towing, lockout, flat tire help, jump-start, rescue from snow or mud, and wrong-fuel recovery. Without Roadside Protection, these services are charged to the Renter. Roadside Protection covers the service or recovery cost only.

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6.3.        Roadside Protection does not cover incidents resulting from reckless or prohibited driving, recovery from closed roads, assistance requested for non-emergency situations, or damages otherwise excluded under Clause 5.4.

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6.4.        Roadside Protection covers legitimate emergencies. Renters are expected to make reasonable efforts to address minor issues (e.g., changing a flat tire using the provided kit) before requesting service. The Rental Company reserves the right to charge a service fee for unnecessary or preventable callouts.

 

7.        Payments, Modifications, and Cancellations

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7.1.        A valid credit card in the Renter’s name must be presented at pickup. However, if you cannot provide a credit card at pick-up, the Renter will need to add the Rental Company’s Road Ready+ Plan for additional coverage.

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7.2.        The Renter remains liable for any charges identified after the rental ends, including damages, tolls, fines, or equipment loss. If the credit card provided becomes invalid or is declined, the Renter must settle outstanding charges immediately upon request.

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7.3.        The Rental Company will not ask for nor reserve a security deposit.

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7.4.        The Renter is responsible for all amounts owed under this Agreement, including additional rental charges, refueling costs, damage costs not covered by insurance, towing or rescue charges, cleaning fees, lost or damaged equipment, and any parking or traffic fines, tolls, or administrative fees. 

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7.5.        A 50% down payment is required at the time of booking and is applied toward the rental balance. Full payment of the rental charges must be completed before or at Pick Up.

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7.6.        Bookings may be modified, including changes to dates, vehicle type, insurance tier, bundles, or extras, up until the start of the Rental Period, subject to availability and applicable price changes.

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After the Rental Period has begun, no changes may be made to the selected insurance tier or bundles. The Renter may, however, request an extension of the Rental Period. Any extension is subject to Vehicle availability, approval by the Rental Company, and payment of the applicable additional rental charges before the extension begins.

A reduction of the originally booked Rental Period before the start of the Rental Period may be possible but is subject to prior approval by the Rental Company. The Rental Company reserves the right to charge an amendment fee or other applicable fees. A reduction of the Rental Period or an early return does not automatically entitle the Renter to a refund or reduction of the originally agreed rental price. Any refund or price adjustment is subject to approval by the Rental Company and the applicable terms.7.7. The Rental Company reserves the right to change prices without prior notice in cases where Swedish Authorities make changes to excise duties, taxes or other charges. This includes the introduction of new taxes.
 

7.7.        There is no statutory right of withdrawal for vehicle rental bookings. Cancellations are instead governed by the Company´s Standard Cancellation Policy below. 

If the booking is cancelled:

a) 60 days or more before the scheduled Pick Up. The Rental Company will refund the whole down payment that has already been paid to the Renter. 

b) 59 to 30 days days before the scheduled Pick Up. The Rental Company will keep 25% of the total booking value and refund the rest to the Renter.

c) 29 days or less before the scheduled Pick Up. The Rental Company will keep 50% of the total booking value and refund the rest.

 

By adding the additional Cancellation Protection Plan, the standard cancellation rules may differ. Deviating conditions are noted both on the booking confirmation and on the rental contract.
 

7.8.        The Renter may rebook the trip once prior to the scheduled Pick Up, provided the new booking has the same or a higher total value as the original booking. If the rebooking leads to a total rental price higher than the originally agreed one, the Renter must pay the difference. To confirm the rebooked road trip, the full amount for the new booking must be paid directly. A rebooked road trip can never be refunded nor rebooked again. 

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7.9.        In the event of the Renter not collecting the rented vehicle at the agreed time without notification, the amount already paid will be retained in full.

 

8.        Obligation of Renter(s)

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8.1.        The Renter agrees to all provisions of this Rental Agreement and acknowledges having received and reviewed a copy thereof.

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8.2.        The Renter must pay reasonable attention to warning lights, fluid levels, tire condition and tire pressure during the Rental Period and must immediately notify the Rental Company of any warning light, abnormal condition, or suspected malfunction.

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In the event of an accident, theft, fire, collision with an animal, or damage involving another party, the Renter must immediately contact the Rental Company and, where required, the police. The Renter must not admit liability on behalf of the Rental Company or its insurer. The Renter must obtain, where reasonably possible, the names and contact details of all parties and witnesses, vehicle registration numbers, photographs of the scene and damage, and any police report reference.​

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8.3.        The Vehicle shall be handled and driven carefully. The Renter shall pay for fuel and other costs needed to operate the vehicle during the period for which the Renter is responsible. Only Authorized Drivers may operate the Vehicle. The Renter is liable for all damage resulting from misuse, negligence, breach of this Agreement, or operation by an unauthorized driver.

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8.4.        The Renter is responsible for all equipment, accessories, keys, camping equipment, and optional extras supplied with the Vehicle. Missing or damaged items may be charged at the applicable replacement or repair cost, except for normal wear and tear.

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8.5.        The Renter shall return the Vehicle:

a) With all equipment and accessories in the same condition as received, except for normal wear and tear.
b) At the agreed time and location unless otherwise approved in writing by the Rental Company.
c) With a full tank of fuel. Fuel replaced by the Rental Company will be charged at replacement cost plus a 20% refilling fee.
d) Reasonably clean. Excessive dirt, trash, stains, or waste requiring extra cleaning shall incur a 950 SEK cleaning fee.
e) In a manner allowing the Rental Company to register the Vehicle as returned. The Renter remains responsible for the Vehicle until such registration is completed.

 

8.6.        If the Vehicle is returned more than one hour after the agreed return time without prior notice, the Rental Company may charge up to one additional rental day. For each day or part thereof thereafter, further charges may apply. If the Vehicle is not returned during business hours, the Renter is liable for any damage until the next business day.

 

8.7.        If the Vehicle is not returned to the agreed drop-off location due to damage, breakdown, or any other reason not caused by a mechanical failure covered under Clause 9.2, the Renter is responsible for all retrieval costs. Retrieval is charged per kilometer from the Rental Company’s premises in Stockholm, in accordance with the Rental Company’s current damage matrix, with a minimum retrieval fee applied.

 

8.8.        The Renter is liable for all traffic fines, parking tickets, and tolls during the rental period.

 

8.9.        The Renter is responsible for using the correct fuel type. Roadside Protection may cover the roadside assistance or recovery service following misfuelling. It does not cover the incorrect fuel, replacement fuel, draining or cleaning the fuel system, mechanical repairs, or resulting damage unless expressly stated otherwise.

 

8.10.       The Renter is responsible for observing the Vehicle's dimensions and clearance requirements, including height restrictions at parking garages, bridges, barriers and similar structures.

 

9.        Obligations of the Rental Company

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9.1.        The Rental Company shall make every reasonable effort to deliver the Vehicle at the agreed time and in a safe, clean, and roadworthy condition suitable for rental use.

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9.2.        If the Vehicle becomes inoperable during the Rental Period due to a mechanical malfunction not caused by the Renter, the Rental Company shall, as soon as reasonably possible, provide a replacement vehicle of a similar category or arrange for necessary repairs at a location agreed with the Renter. If the Renter accepts a replacement Vehicle from a lower-priced category, the Rental Company will refund the applicable price difference for the affected Rental Period.

The Rental Company is not required to provide a replacement Vehicle where the Vehicle has become unusable as a result of damage, misuse, negligence, or breach of this Agreement by the Renter or an Authorized Driver.
 

9.3.        The Rental Company is not liable for indirect or consequential losses, including but not limited to missed flights, accommodation costs, transportation expenses, weather disruptions, missed activities, or loss of time. Providing a replacement vehicle or arranging repairs (under 9.2) does not in itself entitle the Renter to compensation beyond any rights the Renter may have under applicable law or this Agreement.

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9.4.        At pickup, the Rental Company shall explain the key terms of this Agreement, including the Renter’s obligations, permitted and prohibited use, insurance options, and relevant local driving rules. The Rental Company shall also make reasonable efforts to inform foreign Renters about Swedish traffic laws, road conditions, weather risks, and hazards such as animals on the road.

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9.5.        Any specific limitations on the use of the Vehicle due to its type, equipment, or condition shall be stated in writing in the Rental Agreement at the time of signing.

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9.6.        The Rental Company is not responsible for loss of or damage to personal belongings stored or transported in the Vehicle or left in the Vehicle at the end of the Rental Period.

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9.7.        The Rental Company reserves the right to substitute the Vehicle with another of a similar category in cases of mechanical failure or operational necessity, and to terminate the rental immediately if the Renter breaches this Agreement. The Rental Company may decline liability for damages arising from negligence, misuse, or violations of Swedish law or the terms of this Agreement.

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9.8.        If the booked Vehicle cannot be provided due to unforeseen circumstances, the Rental Company will first make reasonable efforts to provide a substitute Vehicle of a similar category. If a suitable replacement cannot be provided within a reasonable period, the Agreement may be terminated and any rental amount paid for the unavailable rental period will be refunded.

 

10.      General Provisions

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10.1.      The Rental Agreement, together with all referenced documents and annexes (including the Insurance Guide on the Rental Company’s Website), forms a legally binding contract between Småland Campers Sweden AB (“the Rental Company”) and the Renter. The Agreement must be always kept inside the Vehicle during the Rental Period if not provided digitally.

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10.2.      The Vehicle may be equipped with a GPS tracking device. Location data may be processed for legitimate purposes such as vehicle security, theft prevention, recovery, roadside assistance, and operational management. 

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10.3.      Any amendments, limitations, or additions to this Agreement must be made in writing and confirmed by the Rental Company. Verbal statements or informal communications do not modify the Agreement.

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10.4.      The Renter authorizes the Rental Company to charge the Renter’s credit card for all amounts owed under this Agreement, including rental fees, fuel, damages, towing, cleaning, traffic fines, tolls, administrative fees, or any other costs arising from the Renter’s use of the Vehicle. This authority remains valid for up to six (6) months after the Vehicle is returned to allow for delayed fines, damage findings, or post-rental adjustments.

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10.5.      If the Vehicle or its accessories are returned damaged, the Renter shall compensate the Rental Company for repair costs or loss of value in accordance with the Rental Company’s damage assessment procedures.
If the total cost of repair is not immediately known at return, the Renter agrees to pay the applicable deductible amount at that time, with the final repair cost reconciled once confirmed.

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10.6.      The Rental Company processes customer data in compliance with the EU General Data Protection Regulation (GDPR). Personal information is used solely for rental management, safety contact, and post-rental communication related to damages or claims. Data is not retained longer than necessary and is processed securely. Data may be shared with insurance partners, payment processors, towing services, and governmental authorities for the purpose of handling claims, fines, or contract enforcement. The Renter agrees to the Rental Company storing personal data.

 

10.7.      The Rental Company may forward these data to third parties with a justified interest if the statements made in the rental are incorrect in essential points or the rented campervan is not returned within 24 hours of the expiry of the rental period (also extended, if needed) of if rental claims have to be made in judicial reminder proceeding or cheques presented by the Renter are not honored. In addition, the data can be forwarded to all the authorities responsible for prosecution of offences against public order or sufficient indication here for existing. This is done, for example, in the event of wrong information for the rental, presentation of forged personal documents or such reported as having been lost, failure to return the campervan, failure to notify a technical defect, road traffic offences or similar.  

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10.8.      The Rental Company is not responsible for delay or failure to perform its obligations where such delay or failure results from events beyond the Rental Company’s reasonable control. These include, but are not limited to natural disasters, strikes or labour disputes, road closures, governmental restrictions, extreme weather, acts of war, terrorism, or civil unrest. In such circumstances, no compensation or reimbursement shall be payable by the Rental Company. 

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10.9.      By signing the Rental Agreement, the Renter confirms that the Vehicle and its accessories were received in good and roadworthy condition, except for any damage recorded at pickup.

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10.10.      This Agreement shall be governed by and interpreted in accordance with the laws of Sweden.​

 

September 21st, 2026